Health Information Services Officer

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Health Information Services
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260000XE Requisition #

Ashford Hospital - Health Information Services officer

  • Medical records

  • 0.6 FTE

  • Generous salary packaging opportunities

ACHA is one of South Australia’s largest not-for-profit private healthcare networks, delivering high-quality, patient-focused care across Ashford Hospital, Flinders Private Hospital and The Memorial Hospital. We are seeking a Health Information Services Officer to join our Health Information Services team.

Reporting to the Health Information Services Team Leader, you will provide essential clerical support within Medical Records, ensuring timely, accurate and confidential management of patient information. Duties include preparing medical records for patient care, responding to enquiries, and maintaining records in line with organisational standards and privacy legislation.

About the role:

  • Coordinate, prepare and maintain medical records

  • Ensure accurate tracking, filing and storage of records

  • Respond to internal and external enquiries

  • Support timely processing for clinical coding and billing

  • Adhere to quality, safety, confidentiality and compliance standards

ACHA Health offers:

  • Increased take-home pay with access to salary sacrifice, enabling you to pay less tax on your income

  • Friendly, inclusive workplace culture and supportive management team

  • Ongoing training & professional development opportunities, access to paid study leave

  • Flexible working arrangements for work-life balance by negotiation

  • Employee benefits including – discounted gym memberships, private health insurance and access to free Employee Assistance Program.  As well as employee counselling, you also have access to full services, including but not limited to, nutrition and lifestyle, financial coaching and family counselling

  • A supportive team environment, working alongside passionate & dedicated professionals

  • A valued member of a cohesive private hospital community

  • A passion for excellence - be part of delivering a private experience for patients, doctors and staff

  • You can expect integrity, transparency, accountability, loyalty and respect in relationships

About you:

Essential Criteria:

  • Minimum Year 11 education

  • Medical terminology knowledge

  • Strong keyboard and data entry skills

  • Excellent communication and customer service skills

Desirable:

  • Experience with Microsoft Office and health information systems

About us:

Adelaide Community Healthcare Alliance Incorporated, known as ACHA Health, is one of the largest private not-for-profit hospital groups in South Australia. ACHA Health comprises Ashford Hospital, Flinders Private Hospital and The Memorial Hospital.

Ashford Hospital offers a range of specialties including cardiology, cardiothoracic surgery, general surgery, general medicine, gynaecology and maternity, oncology, orthopaedics, urology and vascular surgery. Ashford Hospital has 9 operating theatres, 1 procedure room, 2 angiography labs, an emergency department, maternity services, 24/7 cardiac emergency centre and a 24-bed level 3 critical care unit.

Ashford Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare.

To Apply:

We look forward to receiving your application.  Please click on the ‘Apply’ button to access our online application form.  You will need an up to date resume and a cover letter to complete your application. Please note, applications sent via email will not be considered.

Applications Close:    COB Friday 19 June 2026

Enquiries only:            Brooke Drechsler, Health Information Services Manager, Ashford Hospital, E Brooke.Drechsler@acha.org.au

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