Administration Officer/Receptionist

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Administration
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260000M3 Requisition #

The Memorial Hospital - Administration Officer / Receptionist 

  • Reception / Administration Duties

  • Part-Time Position – 0.7 FTE

  • Generous salary packaging opportunities

We are seeking to recruit a motivated and dynamic team member for our reception/administration area.  If you are passionate about providing service excellence and patient care, with proven ability in flexibility, compassion and initiative, we want to hear from you.

About the role:

  • Answer and re-direct calls on a busy switchboard

  • Admit and discharge patients

  • Prepare and complete patient paperwork

  • Maintain accurate and effective record management systems

  • Liaise with clinical and non-clinical staff from other departments

  • Support the Administration Team Leader and Administration Manager

  • Complete other clerical tasks as required

  • Maintain patient/client and staff confidentiality at all times

  • Adhere to corporate and hospital policies and procedures

ACHA Health offers:

  • Increased take-home pay with access to salary sacrifice, enabling you to pay less tax on your income

  • Friendly, inclusive workplace culture and supportive Administration management team

  • Ongoing training & professional development opportunities, access to paid study leave

  • Flexible working arrangements for work-life balance by negotiation

  • Employee benefits including – discounted gym memberships, private health insurance and access to free Employee Assistance Program for wellbeing support

  • A supportive team environment, working alongside passionate & dedicated professionals

  • A valued member of a cohesive private hospital community, where our employees are more than a number

  • A passion for excellence - be a part of delivering a private experience for patients, doctors and staff

  • You can expect integrity, transparency, accountability, loyalty and respect in relationships

About you:

  • Ability to work all shifts over a 7-day roster (early and late)

  • Demonstrated ability to use Word / Windows based IT applications desirable

  • Knowledge of Medical Terminology desirable

  • Excellent communication and customer service skills

  • Excellent time management skills

  • Ability to work autonomously

  • Ability to work in close proximity to medical scenarios

  • Accurate data entry / keyboard skills and attention to detail

  • Ability to prioritise work and meet deadlines

  • Excellent telephone / switchboard skills

  • Ability to adapt to organisational change

  • Ability to use initiative within the work area, with some problem-solving skills

  • Works well independently within a team with a ‘can do’ attitude

  • Passion for delivering exceptional customer service in an empathetic manner

  • Experience in Health Services Reception / Administration including Admission and Discharge procedures desirable

About us:

Adelaide Community Healthcare Alliance Incorporated, known as ACHA Health, is one of the largest private not-for-profit hospital groups in South Australia. ACHA Health comprises Ashford Hospital, Flinders Private Hospital and The Memorial Hospital.

The Memorial Hospital offers a range of specialties including ENT Surgery, general medicine, neurosurgery, ophthalmology, orthopaedic surgery, paediatric surgery and plastic & reconstructive surgery.  The Memorial Hospital has 8 operating theatres, a dedicated paediatric day stay unit and a level 2 critical care unit.

The Memorial Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare.

To Apply:

We look forward to receiving your application.  Please click on the ‘Apply’ button to access our online application form.  You will need an up-to-date resume and a cover letter to complete your application.  For any questions, please contact acharecruitment@acha.org.au

Applications Close:                  COB Friday 24 April 2026

For further enquiries:             Roz Tippins, Administration Team Leader, The Memorial Hospital, E: rosslyn.tippins@acha.org.au

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